Privacy Policy

Privacy Policy

Last updated: 09/01/2025

1. Who we are

The Dux Digital Ltd
105 High Street
Brentwood,
Essex
CM14 4RR
United Kingdom

We are a UK-based business operating primarily in the UK built-environment sector.

2. What data we collect

We only collect personal data where it is necessary and provided voluntarily. This may include:

  • Name
  • Email address
  • Company name
  • Job title
  • Information submitted via contact forms

We do not collect sensitive personal data.

3. How we collect data

Personal data is collected when you:

  • Submit a contact or enquiry form on our website
  • Communicate with us directly by email

Form submissions are sent to our internal email inbox and stored in our CRM system (Snov.io) for business development and relationship management purposes.

4. How we use your data

We use personal data to:

  • Respond to enquiries
  • Assess potential business fit
  • Communicate regarding our services
  • Manage ongoing professional relationships

We do not sell, rent, or trade personal data.

5. Legal basis for processing

Under UK GDPR, we process personal data on the basis of:

  • Legitimate interests (business development and relationship management)
  • Consent, where explicitly given
6. Data retention

We retain personal data only for as long as it is reasonably necessary for the purposes outlined above, or to comply with legal obligations.

7. Data security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

8. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

Requests can be made by contacting: hello@theduxdigital.com

9. International data

While we primarily operate in the UK, we may occasionally work with international clients. Any data transfers outside the UK are handled in accordance with applicable data protection laws.

10. Updates

This policy may be updated periodically. The latest version will always be published on this page.